Due to our commitment to the continuous development of our portfolio of smart energy solutions and the desire to meet the ever-changing needs of customers, Powerstar MAX has been upgraded to replace the HMI with an online remote monitoring system.
This update will provide users with the ability to view the key performance characteristics of the Powerstar MAX at any time and from anywhere with a secure internet connection. Additionally, the software updates that are periodically needed for the Powerstar MAX can now be performed remotely rather than through the site visits that were mandatory previously in order to perform such updates.
It is also the case that the ability to engage with the energy saving solution in real-time will allow customers to gain a greater understanding of the energy profile of the site and be better able to identify future optimisations. This is because they will be able to assess which data points have been negatively or positively affected at different times due to the rich data profile that is available to them covering such aspects as trends, energy consumption savings, electricity profiles, and cost savings.
As with any change to a product, we understand that there are many questions surrounding the upgrade and we aim to answer these as quickly and completely as possible. Due to this a MAX upgrade FAQ, which can be accessed by clicking here, has been developed to answer the major questions that are anticipated, including the below:
Q: Does this upgrade affect Powerstar LITE?
A: Powerstar LITE continues to operate without an HMI, no further upgrade has been made.
Q: Can the existing installations be retrofitted to include the upgrade?
A: Yes, but at a cost which is determined on a case by case basis
Q: Is there a price change?
A: There is no change to the price of a standard system. If an HMI is still desired there is an additional charge.
We are eager to answer as many questions as possible so if you have a question that is not answered here, you can see the full FAQ sheet below. If you still have a query, please complete the form below and we will respond as quickly as possible.
13 June 2019